Security

Your money, protected at every layer.

From the encryption on your login to the FDIC insurance on your balance, security isn't a feature at Palisade — it's the foundation everything else is built on.

256-bit Encryption

Every session, transaction, and stored record is protected with bank-grade AES-256 encryption, in transit and at rest.

Biometric Login

Sign in with Face ID or fingerprint instead of typing a password on your phone, backed by device-level encryption.

24/7 Fraud Monitoring

Machine-learning models watch every transaction in real time and flag anything that looks out of pattern instantly.

FDIC Insured

Deposits are FDIC-insured up to $250,000 per depositor, per ownership category — the same protection as any national bank.

Instant Card Freeze

Lost your card? Freeze it instantly from the app and unfreeze it just as fast the moment you find it.

Zero Liability Guarantee

You're never responsible for unauthorized transactions reported promptly — we investigate and resolve fraud claims fast.

Good habits

Simple steps that stop most fraud.

Never share your PIN or password

Palisade will never call, text, or email asking for your password, PIN, or one-time login code — ever.

Turn on transaction alerts

Enable push notifications so you know the moment your card is used, anywhere in the world.

Use strong, unique passwords

Pair a unique password with biometric login and you've closed off the most common way accounts get compromised.

If something looks wrong

We're available around the clock.

If you notice a transaction you don't recognize or think your account may be compromised, contact us immediately — our fraud team operates 24/7 and can freeze your card instantly while we investigate.

Report suspicious activity

Available 24 hours a day, 7 days a week, 365 days a year — a real person, every time.